Replacement Lock
Is your lock not working properly? Order a new lock here. You can replace the thick part of the lock yourself with the provided screws. The thin part (with latches) should be secured by your local shoemaker or bag maker.
! Important: Be sure to select the right color (brushed gold or brushed silver) to match your bag.
Contents:
- Lock consisting of two parts: thick and thin
- Key
- 2 screws to mount the thick part - to mount yourself
- 2 rivets to mount the thin part - to mount by a professional
Shipping: 2 weeks
Having an issue with your lock within the 2-year warranty period? Don't order your lock here; instead, contact us via the Care & Repair form.
If only the thin part of your lock is loose, your local shoemaker or bag maker can help. You probably don't need to buy a new lock. If in doubt, contact us via the Care & Repair form.
All our bags come with;
- An adjustable and removable shoulder strap;
- The Office Bag comes standard with a wide shoulder strap
- Small interior zipper pocket to keep your belongings secure (15cm width);
- Metal feet on the bottom, to protect the base of the bag;
- Our Midi and Original size bags fit an 11” or 13” laptop;
- Our Office Bag fits a 13, 14 and 15 inch laptop
- Our Mini size bag fits a tablet
CARE
All our bags are made in our workshop in La Herradura, Spain. Our skilled team is dedicated to crafting each bag with love and care. Please take care of your bag to make it last. Do not over-fill your bag, it’s best for your bag and your own back!
Please find our Leather Care Kit here. This Leather Care Kit is carefully selected, and includes specialized products to keep your VanVeer looking amazing and make it last longer. Please read the Leather Care Kit Manual to learn how to use the products.
To protect the leather of your bag use a leather conditioner to keep it like new. It will rejuvenate dry leather and old leather. Make sure you use a product that contains natural oils and waxes, like our selected leather cream with Aloë Vera. To extra water proof your bag, spray your VanVeer with a water-resistant leather spray regularly.
At VanVeer every bag is custom made for you, we don’t run stock. Therefore our lead time for webshop orders is 8-9 weeks. After placing your order we will send you an email with the exact lead time. We ship worldwide. Please calculate your shipping costs at checkout.
Please be aware that import VAT and custom fees may be charged for non-EU countries. These costs are for the recipient and will not be reimbursed.