Yes, we ship all over the world. You will be notified when we ship your order. VanVeer will send your order after your payment is received.
Please be aware that import VAT and custom fees may be charged for non-EU countries. These costs are for the recipient and will not be reimbursed.
At VanVeer every bag is uniquely made for you, we don’t run stock. Our lead time for webshop orders is 4-6 weeks, the lead time for custom orders is 6 weeks.
The lead time voor a custom Zipper Pouch is 2 weeks.
You can return your VanVeer within 7 days after you received your order. All return orders must not be used and can not be damaged. When your return order is received VanVeer will refund using a wire transfer into your bank account. Shipping charges are non-refundable. Please contact firstname.lastname@example.org if you want to return your bag. Please note that custom orders can’t be returned.
iDEAL - With iDEAL you can pay using your own bank (Netherlands). It’s the easiest and quickest way to get your VanVeer.
Bancontact/Mistercash - The Mister Cash (Bancontact) debit card is a popular payment method in Belgium and the most commonly used card in that country.
Credit Cards - MasterCard and VISA
Direct Bank Transfer - Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order wont be shipped until the funds have cleared in our account.
Yes they are. Although VanVeer bags look like genuine eye candy handbags (which they are), thousands of midwives and doctors are using our bags as their day to day medical bag. Amazing right?
We suggest the Original size bag for midwives. We've experienced our Dutch midwife clients also choose the Midi size bag for home visits. For home births we suggest you choose the Original.
Since already thousands of midwives are using a VanVeer doctor bag, we know exactly which compartments you need. We can highly recommend a laptop compartment to store a 13 inch laptop or A4 sheets, 2 side interior pockets to have small things on hand and removable divided sections to have everything in place. You could even add more space to your bag by choosing an outer flap pocket or an exterior zipper pocket (20cm).
If you are a GP we suggest you choose the Original size bag to bring to your home visits.
Since already thousands of GPs are using a VanVeer doctor bag, we know exactly which compartments you need. We can highly recommend a laptop compartment to store a 13 inch laptop or A4 sheets, 2 side interior pockets to have small things on hand and removable divided sections to have everything in place.
Most of the General Practitioners add even more space to their bag by choosing an outer flap pocket or an exterior zipper pocket (20cm).
The Original doctor bag is our biggest size bag. Dimensions in centimeters are: 38 x 23 x 30 (h) – Opening: 34 x 20 cm
The Midi doctor bag is slightly smaller. Dimensions in centimeters are: 38 x 15 x 30 (h) – Opening: 34 x 15 cm
Every bag comes with 2 years warranty. If your bag shows a defect within that time period and the defect is related to the production of the bag, please do not hesitate to contact us. Send your email to email@example.com and include pictures of the bag and the defect in particular. We’ll then get in touch with you regarding the return shipment of the bag. All repairs are done in Spain unless we decide on another solution together. Please note that we cannot accept any returns that have not been approved upfront by us, via email.
Has your bag been damaged by yourself or do you want your bag to be revamped? Send us an email at firstname.lastname@example.org explaining your wishes and please include pictures to illustrate the condition of the bag. We would also like to know in what year your bag was purchased. Based on yourinquiry we will send you a quotation for repairment and shipping instructions.
Please note that we cannot accept any bags sent to the studio for repairment that have not been approved upfront by us, via email.
VanVeer works with high-quality leather and other materials. It’s the skin of living animals that have aged and grown over time. It will have stretch marks, scars, and pores. These are no production errors but show the authenticity of your VanVeer.
Just like (almost) everything in life, if treated well, your VanVeer will last you a lifetime. We have added a how-to-treat my VanVeer guide to your order. Please read this carefully and handle your purchase accordingly.
Please find our Leather Care Kit here. This Leather Care Kit is carefully selected, and includes specialized products to keep your VanVeer looking amazing and make it last longer. Please read the Leather Care Kit Manual to learn how to use the products.
To protect the leather of your bag use a leather conditioner to keep it like new. It will rejuvenate dry leather and old leather. Make sure you use a product that contains natural oils and waxes. To extra water proof your bag, spray your VanVeer with a water-resistant leather spray regularly.
It’s normal that leather slightly changes color overtime due to sunlight and rain. If your VanVeer gets wet: Dry it slowly. Speeddrying leather changes its chemical structure, and you end up with stiff crinkle cut chaos. Drying in room temperature with gentle air works better thanusing your hair-dryer. And remember to keep it in the shape you want it to end up!
Dried out raindrops and light spots can be removed by gently rubbing the leather back and forth. Never use chemicals like turpentine, gasoline or acetone to remove spots. After treatment, use a leather conditioner and spray your VanVeer with a water-resistant leather spray.