Is your lock not working properly? Order a new lock here. You can replace the thick part of the lock yourself with the provided screws. The thin part (with latches) should be secured by your local shoemaker or bag maker.

! Important: Be sure to select the right color (brushed gold or brushed silver) to match your bag.

Contents:

• Lock consisting of two parts: thick and thin
• Key
• 2 screws to mount the thick part - to mount yourself
• 2 rivets to mount the thin part - to mount by a professional

Shipping: 2 weeks

Having an issue with your lock within the 2-year warranty period? Don't order your lock here; instead, contact us via the Care & Repair form.

If only the thin part of your lock is loose, your local shoemaker or bag maker can help. You probably don't need to buy a new lock. If in doubt, contact us via the Care & Repair form.