Answers to your Questions

We know! Van Veer bags look like genuine eye candy handbags, and they are! But the best is yet to come: hundreds of midwives and doctors are using our bags as their day to day medical bag. Amazing right?! We believe that as a female doctor or midwife you don’t have to act like a man and wear a bag made for men. It’s that simple! So YES.

For midwifes we suggest you choose the Original size bag. For Dutch midwives you could choose a Midi size bag to take with you for home visits. For home births we suggest you choose the Original.

When you are a GP we suggest you choose the Original size bag to bring to your home visits.

Since already hundreds of midwives are using a Van Veer doctor bag, we know exactly which compartments you need. We can highly recommend a laptop compartment to store a 13 inch laptop or A4 sheets, 2 side interior pockets to have small things on hand and removable divided sections to have everything in place. You could even more space to your bag by choosing an outer flap pocket or an exterior zipper pocket (20 cm).

Since already hundreds of GP’s are using a Van Veer doctor bag, we know exactly which compartments you need. We can highly recommend a laptop compartment to store a 13 inch laptop or A4 sheets, 2 side interior pockets to have small things on hand and removable divided sections to have everything in place.

Most of the General Practitioners add even more space to their bag by choosing an outer flap pocket or an exterior zipper pocket (20 cm).

The Original doctor bag is our biggest size bag.
Dimensions are: 38 x 23 x 30 (h) cm – Opening: 34 x 20 cm

The Midi doctor bag is slightly smaller.
Dimensions are: 38 x 15 x 30 (h) cm – Opening: 34 x 20 cm

At the moment our lead time for custom made doctor bags is 8 weeks due to the high volume of orders in August and September. We work hard to bring back the lead time down to 5-6 weeks!

iDEAL

With iDEAL you can pay using your own bank (Netherlands). It’s the easiest and quickest way to get your Van Veer.

Bancontact/Mistercash

The Mister Cash (Bancontact) debit card is a popular payment method in Belgium and the most commonly used card in that country.

Paypal and Credit Cards

With PayPal you can pay using your Credit Card even if you don’t have a PayPal account.

Direct Bank Transfer

Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order wont be shipped until the funds have cleared in our account.

Bankia
Account: Vera Merx
IBAN: ES49 2038 3672 4060 0016 0282
BIC: CAHMESMMXXX

We deliver worldwide! Van Veer will send your order after your payment is received. You will be notified when we ship your order.

All Van Veer products have a 6 months guarantee. If you find a production error Van Veer will fix this for free. It’s normal that leather slightly changes color over time due to sunlight and rain, Van Veer can not change this.

If your Van Veer is damaged it’s possible to send it back so it can be fixed again. Please note that these shipping charges are non-refundable. If you send an email with pictures Van Veer can give you an estimate of the costs.

Van Veer works with high quality leather and other materials. It’s the skin from living animals that has aged and grown over time. It will have stretch marks, scars and pores. These are no production errors but show authenticity of your Van Veer.

It’s normal that leather slightly changes color over time due to sunlight and rain. If your Van Veer gets wet: Dry it slowly. Speed drying leather changes its chemical structure, and you end up with stiff crinkle cut chaos. Drying in room temperature with gentle air works better than using your hair-dryer. And remember to keep it in the shape you want it to end up!

Dried out raindrops and light spots can be removed by gently rubbing the leather back and forth.Never use chemicals like terpentine, gasoline or aceton to remove spots. After treatment, spray your Van Veer with a water resistant leather spray.

You can return your Van Veer within 7 days after you received your order. All return orders must not be used and can not be damaged. Van Veer doesn’t allow return orders which are used or damaged. When your return order is received Van Veer refunds using a wire transfer into your bank account. Please note that shipping charges are non-refundable.
Please note that custom orders can’t be returned.

Other question? Contact us